Regardless of the company's sector of activity, whether it has an e-commerce or a physical store, logistics will concern everything related to the flow of goods. We talk about storage, packaging, handling, transportation and distribution of products.
First of all, it is important to know that there is not much difference in management between an e-commerce and a physical store. The organization of products or stocks remains the same. So that you have an idea of what I am talking about, here is a list, not exhaustive, of the heavy tasks that await anyone who wants to launch his business, online or not!
To put it simply, the supply chain manager will manage the entire supply chain. Whether it is upstream with suppliers or once an order is placed by a customer. The goal of the supply chain manager's work is to deliver the products on time to the warehouses, distribution sites or to the customer.
His work will be divided into three main areas:
Another important point of the supply chain manager's job is that he must also know customs policies and international shipping. These two skills allow him to outsource certain activities such as handling or transport. All this, with the sole aim of reducing the costs incurred by the company and the time required to receive goods.
It is a question here of knowing how to anticipate the future purchases of the customers. Indeed, the company must always have products in stock and especially those that the target likes to buy to respond favorably to all customer orders. It is therefore necessary to know its suppliers well.
Knowing how to guarantee an optimal stock level is a job! Customers must be able to buy the products in the quantity they want without putting the company in deficit because of overstocking. And if there are several points of sale, you also have to manage their stock.
For the final step in the purchasing process, the brand needs to deliver the customer's order securely, quickly and cost-effectively. The supply chain manager will work with partners to manage deliveries in Europe and internationally.
Being a supply chain manager is not an easy job. Indeed, many skills are needed to manage everything without any hitch. Among these skills are:
In addition to his technical skills, the supply chain manager must have certain human skills, such as :
As far as studies are concerned, it is possible to follow several courses. However, it is appreciated by companies if you have completed a Bac +4 or Bac +5 in a business or engineering school, with, in addition, knowledge in logistics and supply chain. And, if you don't like the engineering and business school route, it is also possible to do a professional degree in logistics process management with a specialization in management or production or transport/logistics.
The supply chain manager works closely with the e-commerce manager, the purchasing manager and finally the customer service manager.
Once again, the salary is indicative! It will depend on the company, the candidate's experience and, above all, on his or her level of responsibility. But, to give you an idea, at the beginning of his career, a supply chain manager can expect a salary of around 45 000 to 60 000€ per year. Then, with several years of experience, this salary can evolve around 90 000 net annual.
As you may have understood, the job of supply chain manager requires a lot of responsibility and knowledge. The choice of suppliers, the routing and the stocks are important data for the survival of an e-commerce or a store.
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